Resource Library

Accessibility in the workplace is the practice of making information, tasks and activities, and the work environment practical, meaningful, and usable for as many people as possible. Inclusion is the behaviors within team culture that encourages everyone to feel heard and valued for their individual skills and uniqueness. Through this guide, we review inclusive practices and considerations to take when proactively addressing accessibility at the virtual and physical workplace. After reviewing the guide, this worksheet can be used to assess your own organization’s accessibility and inclusion policies and procedures and identify areas to improve.

How can we be mindful of different needs while proactively providing a welcoming and inclusive experience for all at events? Accessibility and inclusion matter just as deeply in temporary spaces where we invite community to join together for dialogue or learning. Here are some considerations to provide a more inclusive and accessible experience to your audience as you go through the event planning process.

This communications checklist will help your organization communicate effectively during an executive director transition.

Feedback isn’t about “once-and-done.” An effective organization strives to create a feedback-rich culture which takes both organizational systems and leadership behaviors that are applied consistently over time. Systems support and sustain behaviors. Behaviors bring systems to life. Use this list to see where your organizations thrive and identify where you might need to focus on improving.

How feedback is delivered (and received) is as, or possibly more, important than what is communicated. If feedback is given effectively and clearly, it is much more likely to result […]

As leaders, facing challenging conversations is an essential part of our role. While addressing disagreement can be uncomfortable and require courage, doing so with respect invites trust, improved outcomes, and engagement. The resources below offer frameworks and tools to prepare you to step into courageous conversations.

Individual Development Plans are a crucial tool to support employee growth and learning, which leads to greater personal effectiveness and fulfillment. A Development Plan is different from annual job goals though it ideally would complement a workplan and can be done at the same time – or even included as part of the Annual Plan. This template can be adapted to fit your organization’s needs.

Managers who want to support the development and growth of their staff can benefit from some helpful perspectives, approaches, and skills from the field of coaching that are described in this resource. While managers/supervisors should not present or see themselves as formal “coaches” they can be more “coach-like” where appropriate.

Our emotional state impacts both ourselves and others around us through a complex set of largely unconscious, primal biology-driven signals. Both our emotions and moods impact other people, though in different ways. Because moods are a longer-term phenomenon, their impact can have more power. This article lays out strategies for managing mood contagion–a critical leadership skill.

POPP is a simple tool that helps focus and clarify the essential elements of a meeting: the purpose, the desired outcome, the people involved, and the process that will be used.