Communication is a critical competency in effective leadership – doing it well and with intention creates a culture that values trust and accountability. This collection describes the spectrum of crucial communication and offers frameworks and tools to practice giving & receiving feedback as well understanding and improving your relationship to conflict.
Resources in this Collection
Embracing Feedback: Tools and Strategies for Growing Your Comfort and Confidence
In this webinar, we will explore feedback from simple to more in-depth and complex, as it exists along a spectrum. As well, we will share tools that we can utilize daily to better communicate our needs, expectations, and goals with each other.
Effectively Delivering and Receiving Feedback
How feedback is delivered (and received) is as, or possibly more, important than what is communicated. If feedback is given effectively and clearly, it is much more likely to result in lasting change. This resource provides an overview of how to give and receive feedback effectively.
Creating a Culture of Feedback Through Management
Fostering a culture of feedback at your organization requires formal and informal systems that encourage and welcome feedback, as well as behaviors that set examples as leaders and managers.
Feedback and Crucial Conversations
As leaders, facing challenging conversations is an essential part of our role. While addressing disagreement can be uncomfortable and require courage, doing so with respect invites trust, improved outcomes, and engagement. The resources below offer frameworks and tools to prepare you to step into courageous conversations.